Terms of service

Terms of Service

By visiting our store or purchasing from us, you agree to the following terms.

1. Online store terms

You must be at least the age of majority in your place of residence to use this site. You may not use our products for any illegal or unauthorized purpose.

2. Products and pricing

We make every effort to display product colors, images, and descriptions accurately. Prices are listed in USD and may change without notice. We reserve the right to limit quantities, refuse, or cancel any order, including orders that appear fraudulent.

3. Payment

Payments are processed securely through Shopify and its payment partners. You agree to provide accurate and complete purchase and account information.

4. Shipping, returns and refunds

Shipping, returns, and refunds are governed by our Shipping Policy and Refund Policy, which form part of these terms.

5. Product use

Our products are designed for pet care and home cleaning. Always supervise your pet when using grooming or cleaning products and stop use if your pet shows signs of discomfort.

6. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount you paid for the product.

7. Privacy

Your use of our store is governed by our Privacy Policy.

8. Changes to these terms

We may update these terms at any time. Changes take effect when posted on this page.

9. Contact

Questions about these terms can be sent to jkoptimistaservicio@gmail.com.