FAQ

About PawRinse

What is PawRinse?
A portable paw cleaner cup with a removable soft silicone bristle insert. A towel is not included.

How does it work?
Add a little lukewarm water to the cup, insert one paw, gently twist back and forth, then pat the paw dry with a towel. Repeat for each paw.

Which size should I choose?
Measure the widest part of your dog's front paw: it must fit through the cup opening. Small: 2.2 in (5.5 cm). Large: 2.9 in (7.3 cm). Very large paws may not fit. Not sure? Contact us before ordering.

Do I need soap?
No. Water is enough for everyday dirt and mud. If you add a product, use one made for dogs.

What's included in the 2-cup option?
Two cups: one for the front door and one for the car.

How do I clean PawRinse?
Empty the water, remove the insert, rinse both under running water and let them air dry.

Orders and shipping

How much is shipping?
Shipping is free on every US order. Orders are processed in 1–3 business days and usually arrive within 7–15 business days, with tracking by email.

Is there a discount for bigger orders?
Yes. Orders of $40 or more get 10% off automatically at checkout.

Can I change or cancel my order?
Contact us as soon as possible. If your order hasn't shipped yet, we'll do our best to update or cancel it.

Contact

How can I reach you?
Use our Contact page. We reply by email.